Frequently Asked Questions
Everything you need to know about shopping with Flying Tiger Copenhagen
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to follow your parcel's journey.
What is your return policy?
We offer a 14-day return period for online orders. Items must be returned in their original packaging and in unused condition to receive a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to most countries within the European Union. Please check our shipping page for a full list of available destinations and delivery costs.
Are your products sustainable?
We are committed to reducing our environmental impact by increasing the use of recycled materials and FSC-certified wood and paper across our product range.
Can I cancel or change my order?
To ensure fast delivery, we process orders quickly. Therefore, changes or cancellations are only possible for a very short window after the order is placed.